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Shipping & Returns

POSTAGE: At Scrap Your Socks Off we currently use Australia Post for shipping our items. All items will be packed with extreme care and caution to make sure it arrives on your door step in one piece. Postage rates are determined on weight and size of your order. We are linked with Australia post and the rates are calculated to their current postage rates dated On 1st November 2020. Estimated Deliveries 10 to 14 days

DELIVERIES: For Local Marcarthur area - We also have a delivery service. Deliveries are available if your order was placed by 12 pm. Deliveries are made the next day between 12pm - 5pm Daily. Free local delivery if orders are over $25 - We deliver to the following areas Airds, Ambarvale, Blair Athol, Blairmount, Bow Bowing, Bradbury, Campbelltown, Claymore, Denham Court, Eagle Vale, Eschol Park, Glen Alpine, Glenfield, Ingleburn, Kearns, Kentlyn, Leumeah, Macquarie Fields, Macquarie Links, Minto, Minto Heights, Raby, Rosemeadow , Ruse, St. Andrews, St Helens Park, Woodbine.

Please make sure you are within our delivery area before selecting this option. REFUND OR EXCHANGES: Your business is much appreciated and we strive to provide you with the highest quality goods. If a problem has occurred with your order, or your just not satisfied with your products, we can arrange to fix the problems with you. But remember please select items carefully, we do not offer refund or exchange for change of mind due to our products nature.

Scrap Your Socks Off believes we have described our products as accurately as possible. If the item you receive is not as described, we will gladly accept returns of that item in their original and unopened packaging. Keeping in mind that pictures may be larger and item colours may vary from what you see on your monitor to the item when it arrives.As these above reasons are out of our control, will we not accept any of them as reason for exchange or refund.

If your returns are accepted, refund of the original cost of such products will be given, excluded postage & handling. Has all your items been received? Any missing or faulty items are to be reported within 48 hours of delivery. Any returns must be received with-in 7 days of your claim. Any returned goods without notice will automatically incur a 10% restocking and handling fee.